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GetMyTickets returns tickets assigned to the current agent or their teams.

GET 

/api/v1/ticketing/my-tickets

This endpoint is designed for agent dashboards, showing all tickets where:

  1. The ticket is directly assigned to the calling agent (assignee_id = caller)
  2. The ticket is assigned to a team the agent belongs to (team_id IN agent's teams)

Supports the same filters as ListTickets for further refinement.

Errors

  • PERMISSION_DENIED: Caller lacks ticket:read permission

Request

Responses

A successful response.