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CreateOverride creates a temporary schedule override.

POST 

/api/v1/ticketing/calendars/:calendarId/overrides

Overrides take highest priority in availability checking, overriding both business hours and holidays.

Use Cases

  • Emergency closures
  • Company events or training
  • Extended holiday hours

Errors

  • INVALID_ARGUMENT: Invalid date/time format
  • NOT_FOUND: Calendar does not exist
  • PERMISSION_DENIED: Caller lacks sla:write permission

Request

Responses

A successful response.