GetTicketAssignment returns time to first assignment, reassignment churn, the agent-to-agent handoff graph and the automated-vs-human split.
GET/api/v1/reports/tickets/assignment
GetTicketAssignment returns time to first assignment, reassignment churn, the agent-to-agent handoff graph and the automated-vs-human split.
Request
Responses
- 200
- default
A successful response.
An unexpected error response.