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SubmitEngagementRating submits a satisfaction rating for an engagement.

POST 

/api/v1/engagements/webchat/ratings

PUBLIC ENDPOINT - Authenticated via widget session token. Validates the token's engagement context and deduplicates submissions.

Errors

  • NOT_FOUND: Engagement does not exist
  • FAILED_PRECONDITION: Engagement is not in a closed/resolved state
  • ALREADY_EXISTS: Rating already submitted for this engagement
  • INVALID_ARGUMENT: Rating not in 1-5 range

Request

Responses

A successful response.