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LinkVisitorToContact links a webchat visitor to a contact record.

POST 

/api/v1/engagements/webchat/visitors/:visitorId/link-contact

Associates an anonymous or identified visitor with an existing contact, enabling unified customer history across channels.

Errors

  • NOT_FOUND: Visitor or contact does not exist
  • PERMISSION_DENIED: Insufficient permissions

Request

Responses

A successful response.