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CanHandleChannel checks if an agent can handle a channel.

GET 
/api/v1/auth/unified-agents/:unifiedAgentId/can-handle/:channelCode

Parameters​

  • unified_agent_id: Required, agent to check
  • channel: Required, channel to check

Response​

  • can_handle: Whether agent can handle the channel
  • agent_status: Current agent status

Errors​

  • NOT_FOUND: Agent does not exist

Request​

Responses​

A successful response.